Shaping Success
With Proven Sales Leadership

The Focus team took our sales staff back to basics with a clear, concise and practical approach to the customer management program. The one day course presented by Steven Wright helped our new recruits understand the program and gave our experienced reps a new found clarity and ... FOCUS. We left the meeting re-enthused, but it was the follow up support through one-on-one sessions, as well as group discussions, that gave our sales team the confidence in the program and their ability to achieve their goals. Focus worked hard to understand our business, the strengths of each team member and the challenges of varied skill sets. The result: SUCCESS!

Focus is a highly professional organization who took the time to understand our business and what was required to improve the results of our sales team. They delivered on their promises and we received what we expected. Working with Bill was a pleasure and it was clear that he had the skills to help us and genuinely cared about our success.

After working with Focus for about a year now it is with pleasure that I inform you of our satisfaction with the progress we have made as a sales organization. Your thorough approach to the sales process, goal-setting, using Salesforce CRM properly and Sales Management has allowed us to become much more organized both from a productivity perspective and an internal reporting perspective. Bill has been great through his various engagements with my sales team in educating how to properly maneuver through the Salesforce system. As equally (if not more) engaging has been your Focused Approach to Driving Sales workbook. By utilizing the teachings of the workbook, my sales team has been able to obtain more face to face meetings, present more proporals and ultimately achieve their metric targets.

I want to thank you all for the work you have put into my company to improve our sales operations. I can only imagine that it was one of the most challenging yet for your company. As we move forward from here, I am confident your work has steered us in the correct direction... for us from now on, we need to grab the steering wheel away from our sales staff and step on the gas. Dean is well on his way to moving forward.

I want to thank you for all your time, effort and interest as it relates to my success. Specifically, your effort, support and coaching in the areas of systems, processes, teamwork and development has been instrumental in my success. With only six months into the year, I have attained my annual revenue objective.

I have had to learn an entirely new industry and re-enter a sales position that had been somewhat dormant recently in my career. In that aspect of my training, you’re SalesForce and overall sales training has been instrumental in accomplishing my goals for this position. Although I had a familiarity with Salesforce, previously; utilizing this tool to the fullest extent has vastly improved my sales management and organization thanks to your training. Even going a step beyond that, your training has also improved my general sales skills to the point where even prospects have commented on the quality of my sales conduct which I picked up in my training with you. Thanks for all your help!

Thanks so much for sharing Steve’s brain with me. I appreciate all of you folks at Focus. You’ve made my job so easy and helped me with all the tools I could ever want - and then ones I didn’t know I needed!

Just wanted to take the time to thank you for helping me prepare and understand what a manager should be and hopefully give me knowledge and tools required to better myself for the future and my career.

Focus has helped our sales team be significantly more effective by teaching new concepts and enforcing a better sales process. Every few weeks, they teach sales a new lesson and how it applies to their role. For example, better ways to book meetings, to close the sale, etc. Our company would not be where it is without their commitment and dedication to our success. I highly recommend their service and believe it was an excellent decision for us to move forward with their proposal.

The beauty of your sales strategy is how it enables me to start with a cold prospect and take them along the path to a sale. The wording of a cold call, the follow up techniques (both verbal and written), how to set a next step, to the point of asking for their business is clearly defined and easy to follow. It ensures that both parties have a commitment in the process, which is great since it separates the truly interested from the time wasters. I also like how it allows me to take the driver’s seat in the relationship. Indeed, I even had one prospect tell me how they like how I communicate with them versus another competing firm. The more I use your system the more evidence I receive that it works.

In our first year of using Focus our “new sales” (the kpi that Focus was responsible for) was up greater than 30% and our recurrent revenue was up greater than our increase in pricing – without a big “onetime” item this is relatively unheard of for our industry. Focus is one of the few organizations I recommend without any hesitation. I have proactively recommended them to others.

Our collaboration with Focus began with an emphasis on refining our sales leadership strategies, and then I got involved as it evolved into a partnership as our Salesforce implementation partner. The experience has been terrific, with Focus consistently demonstrating a high level of proficiency and commitment to our business objectives. Communication with Focus has consistently been transparent, responsive, and collaborative. Liam and Harnish specifically, but their entire team's ability to address inquiries promptly and provide regular updates has fostered a trusting relationship. Their professionalism, adaptability, and commitment to delivering tailored solutions make them an invaluable partner for businesses seeking to enhance their Salesforce utilization. We look forward to the continued success of our partnership with Focus.